Banner image showing camera and sunglasses left on bar at London Gatwick Banner image showing camera and sunglasses left on bar at London Gatwick

Lost property

Everything found at London Gatwick is handed to our lost property office, operated by Excess Baggage Company

Contacting lost property

Items reported as lost are logged on a database at lostproperty.org. It can take 24 to 48 hours for a found item to be registered on the database. We keep all found items for up to three months.

To log an item that has been lost in the terminal go to lostproperty.org. We will then start the process of matching an item to the description you have provided. The more detail you give about your item, the easier this is for us. If we find a match, we will contact you and give you a reference number so that you can arrange to collect your item. We can also post your item directly to you if that is more convenient. 

Please note, there is a fee to reclaim your item. This covers the administrative process and storage of the item. 

Items left onboard aircraft
For items left on board a plane, please get in touch with your airline using their lost property contact.

Aegean

Click here: www.lostproperty.org to log your lost item.

Air Arabia

Click here: https://www.skybreak.co.uk/passenger-services/log-a-lost-item/other-airline-lost-property/ to log your item.

Air Baltic

Click here: https://www.skybreak.co.uk/passenger-services/log-a-lost-item/other-airline-lost-property/ to log your item.

Air China

Click here: https://www.skybreak.co.uk/passenger-services/log-a-lost-item/other-airline-lost-property/ to log your item.

Air Europa

Click here: https://www.skybreak.co.uk/passenger-services/log-a-lost-item/other-airline-lost-property/ to log your item.

Air Transat

Click here: www.lostproperty.org to log your lost item.

Atlantic Airways

Click here: www.lostproperty.org to log your lost item.

Aurigny

Click here: https://www.skybreak.co.uk/passenger-services/log-a-lost-item/other-airline-lost-property/ to log your item.

British Airways

Click here: www.lostproperty.org to log your item.

China Southern

Click here: https://www.skybreak.co.uk/passenger-services/log-a-lost-item/other-airline-lost-property/ to log your item.

Corendon

Click here: https://www.skybreak.co.uk/passenger-services/log-a-lost-item/other-airline-lost-property/ to log your item.

Croatia Airlines

Click here: www.lostproperty.org to log your lost item.

Delta

Contact: https://app.nettracer.aero/lf-pax/delta/landing to log your item.

Eastern Airways

Click here: https://www.skybreak.co.uk/passenger-services/log-a-lost-item/other-airline-lost-property/ to log your item.

easyJet

Contact lgwlostproperty@1stflight.co.uk to log your item.

Emirates

Contact lgwapt@emirates.com or lgwlostproperty@1stflight.co.uk to log your item.

Enter Air

Click here: https://www.skybreak.co.uk/passenger-services/log-a-lost-item/other-airline-lost-property/ to log your item.

Freebird

Click here: https://www.skybreak.co.uk/passenger-services/log-a-lost-item/other-airline-lost-property/ to log your item.

Iberia Express

Click here: https://www.iberia.com/gb/lost-and-found/ to log your item.

Icelandair

Click here: https://www.skybreak.co.uk/passenger-services/log-a-lost-item/other-airline-lost-property/ to log your item.

KM Malta

Click here: www.lostproperty.org to log your lost item.

Norse

Click here: https://www.skybreak.co.uk/passenger-services/log-a-lost-item/other-airline-lost-property/ to log your item.

Norwegian

Click here: https://www.skybreak.co.uk/passenger-services/log-a-lost-item/other-airline-lost-property/ to log your item.

Nouvelair

Click here: https://www.skybreak.co.uk/passenger-services/log-a-lost-item/other-airline-lost-property/ to log your item.

Royal Air Maroc

Click here: https://www.skybreak.co.uk/passenger-services/log-a-lost-item/other-airline-lost-property/ to log your item.

Ryanair

Click here: https://www.skybreak.co.uk/passenger-services/log-a-lost-item/other-airline-lost-property/ to log your item.

Saudia

Click here: https://www.skybreak.co.uk/passenger-services/log-a-lost-item/other-airline-lost-property/ to log your item.

SkyAlps

Click here: www.lostproperty.org to log your lost item.

Sky Express

Click here: https://www.skybreak.co.uk/passenger-services/log-a-lost-item/other-airline-lost-property/ to log your item.

SunExpress

Click here: https://www.skybreak.co.uk/passenger-services/log-a-lost-item/other-airline-lost-property/ to log your item.

Swiss

Click here: www.lostproperty.org to log your lost item.

TAP Portugal

Click here: https://www.skybreak.co.uk/passenger-services/log-a-lost-item/other-airline-lost-property/ to log your item.

Titan Airways

Click here: Lost, delayed, damaged luggage - Titan Airways

TUI

Click here: www.lostproperty.org to log your lost item.

Turkish Airlines

Click here: www.4.thy.com/baggage/ to log your item.

Volotea

Click here: www.lostproperty.org to log your lost item.

Vueling

Click here: www.lostproperty.org to log your lost item.

WestJet

Click here: https://www.skybreak.co.uk/passenger-services/log-a-lost-item/other-airline-lost-property/ to log your item.

Wizz Air

Click here: https://www.skybreak.co.uk/passenger-services/log-a-lost-item/other-airline-lost-property/ to log your item.

All other airlines

For all other airlines not listed above, please contact your airline directly. You can see all our airlines here, Simply click on your airline to visit their website, where you will be able to find a contact number or a lost property process to follow.

What if my bags get lost or delayed in transit?

For any hold luggage that is lost or delayed coming off of the aircraft, please contact your airline directly who will be able to assist you further.

Further details of airlines that fly from London Gatwick and how to contact them can be found below.

Airline details