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Last updated: 6th February 2024
You can access the car park up to two hours before the time listed on your order confirmation.
However, our car park prices apply to 24-hour periods, which means that if your earlier arrival time to the car park runs into a new 24-hour period, you will have to pay for an extra day charged at our standard overstay prices.
The fees are applied per day you are earlier than your original booking. Fees for each product are:
If your flight is significantly delayed and you go over your car park exit time, you will be charged an overstay charge based on the number of days you have stayed on top of your original booking. Fees for each product are:
If you return from your trip later than planned for whatever reason, an overstay fee will apply. The fees are applied per day you are later than your original booking. Fees for each product are:
You can change your car park booking up to 24 hours before your time of arrival. Visit Manage my Booking with your booking reference and email address, to make changes to your contact details, car registration details and car park up to 24 hours before your scheduled entry time. You can also cancel your booking up to 24 hours before your time of arrival.
When you have logged in, follow these steps:
To amend your car registration, select 'Amend Registration' after step 2 and follow the process on screen.
Remember, you can only view and amend your booking via our official website.
You can cancel or change your car park booking up to 24 hours before your time of arrival. Visit Manage my Booking with your booking reference and email address to cancel your booking, make changes to your contact or car registration details and car park up to 24 hours before your scheduled entry time.
Please email earlyreturns.lgw@ncp.co.uk
quoting your car registration and booking reference to inform us of your new return time so we can have your car ready for you on your return.
If you choose our Valet Parking option, your car will be moved to a secure on-site storage facility whilst you are away and will be ready waiting for you upon your return.
If parking in our Long Stay or Short Stay car parks, you’ll keep your keys with you whilst you're away so your car will not be moved.
All of our Short Stay car parks have pay-on-foot machines dotted throughout them which accept cash and card payments. Payment at other car parks can be made at the exit barriers.
There is no minimum or maximum length of stay in our Short Stay car parks.
If you are picking someone up from the airport, than you can park in the North or South Terminal Short Stay car park for up to 30 minutes for £6. Parking for a full day in our Short Stay car parks without pre-booking first will cost £60. If you wish to park any longer than this, we recommend pre-booking your Short Stay parking as far in advance as possible in order to enjoy the best rates.
You can amend the details of the car attached to your booking up to 24 hours before you’re due to arrive at the airport.
Simply log in to Manage my Booking then follow these steps:
If you need to make any changes within 24 hours of your arrival time, please speak to a member of the team at the customer service desk or press the intercom button on the barriers on your arrival.
All of our car parks have automatic number plate recognition (ANPR) in place. Simply pull up to the entry or exit barrier and wait a few seconds for the system to recognise your number plate. It will be scanned and once recognised, the barrier will lift.
Upon arrival, if your registration is not recognised after 15 seconds, press the button for a ticket and the barrier will rise. You’ll then have to get your booking validated at the customer service office, which can be found at the car park exit.
We're afraid we cannot offer a refund on bookings that aren’t used due to a vehicle breakdown. If this does happen, please contact our customer service team on 0330 333 9268 who will be able to assist you.
You can find a full list of directions on the relevant car parking page. Scroll to the bottom of the page and click on the terminal where you have booked. You will find written directions, links to Google Maps and to the What3Words location.
Your booking confirmation email will also contain a link to the car park's location in Google Maps.
Our operations team can provide a jump start if needed. Just press the help buttons found around the car park for assistance.
If you pre-book your parking, you are guaranteed a space, so there’s no need to worry.
Please consider however that if you turn up on the day, there is a chance that you’ll be diverted to an alternative car park that may cost more. To enjoy the best possible rates and guarantee your space, we always recommend pre-booking in advance .
You can drop off passengers in the designated drop-odd zones just outside the North and South Terminal buildings. There is a minimum £6 charge for this.
If you’re picking someone up, you can park in the Short Stay car park, this will be charged at the standard roll-up price for the Short Stay car park.
Alternatively, you can use the Long Stay car park for free if your stay doesn’t exceed two hours, although, you will have to allow enough time to take a bus to the terminal building (this takes 5 to 10 minutes for the South Terminal and 7 to 12 minutes for the North Terminal).
Find out more about our passenger collection options.
Your airline will advise you on how early you should arrive at the airport. Please remember however to allow enough time to comfortably park your car and make your way from the car park to the terminal, particularly if you are parking in the Long Stay car park - the bus transfer takes 20 minutes from the North Terminal car park and around 10 minutes from the South Terminal.
The cost of parking at London Gatwick varies by car park and your date of travel.
We recommend booking as early as possible, as this often results in a reduced price and protects you from future fluctuations. Additionally, you can relax, knowing there is a space reserved for you.
If you haven't pre-booked, you can view the roll-up prices for each car park here.
Cancellations
For any London Gatwick parking, lounge, Fast Track Security and Fast Track Passport Control booking, you do not have to pay an administration fee to cancel your booking and will receive a full refund when you cancel at least 24-hours before your arrival time. Within 24-hours of your arrival time you will still not pay an administration fee but you will not receive a refund. Visit Manage my Booking to do this*.
Amendments
For amendments to your booking, you will also not be charged an administration fee. If there is a difference in price for your amended booking, for example if you move your parking booking to a different arrival date or terminal that is more expensive, you will have to pay that difference. Visit Manage my Booking to do this*.
Over the phone
If you choose to amend or cancel over the phone with our call centre, you will be charged a £5.00 administration fee. We recommend you use Manage my Booking to amend or cancel for free.
*Remember, you can only view and amend your booking via our official website.
If you are parking in either our Short Stay or Long Stay car parks, you will be able to keep your keys with you whilst you are away. If you choose our Valet Parking option, your car will be moved to a secure storage facility on the airport campus whilst you are away, so you will leave your keys with us.
The cost of our car parks are the same whether you are booking them online or over the phone, however there is a £5.00 surcharge when booking via our call centre.
We have lots of different parking options to suit all budgets and families right here at the airport. Try our parking option tool which will help you decide which is best for you.
You may be able to book a parking space the day before you need it, although we cannot guarantee this. If you are booking for 24 hours or more we advise booking in advance to guarantee a space, particularly during peak seasons. All online prices, unless stated otherwise, are for a minimum of 24 hours.
Your booking reference can be found on the confirmation email sent to you after booking. It begins with DW and ends with the first three letters of your first name DW123456789HAR).
If you cannot locate your confirmation email, you can login to Manage my Booking to view it. You can also choose to have your confirmation email resent should you wish.
Once you’ve completed the booking process, you’ll receive a confirmation email with an order number starting with DW and ending with the first three letters of your first name. Don’t forget to make a note of this number before you leave for the airport.
If you don't receive an email confirmation, please get in touch with us via our online feedback form if you have not received an e-mail within 24 hours of your scheduled arrival date.
Short Stay car parks
There are eight 22kW charging points in our North and South Terminal Short Stay car parks.
In the North Terminal, you can find them in Car Park 5, Level 3 and Car Park 3, Level 1 in the South Terminal.
You can get live availability from POD Point Open Charge, but no pre-booking is necessary as they operate on a first-come first-serve basis. Once you arrive at the charging point, you will need to follow the below steps:
Valet Parking
EV charging can be booked for a small fee when you book our Valet Parking at either terminal. We can provide a two hour charge duration on our Type 2 (22kW) fast chargers, delivering up to 44kWh.This must be pre-booked when you book your parking.
Our free shuttle buses operate a 24-hour service between the Long Stay car park and the terminal building, 365 days a year. It takes between 5 to 10 minutes to reach the South Terminal and 10 to 20 minutes to reach the North Terminal.
The buses run regularly – approximately every 12 minutes. During peak periods, buses may be busy, which means you may have to wait for the next one, so please factor in this time when planning your arrival time.
In the Long Stay and Short Stay car parks, the spaces are 2.4 x 4.8 metres wide and in Premium Short Stay, they are extra wide bays.
Our Short Stay South car park has a height restriction of 2m. In the North Terminal, Short Stay Car Park 5 has a height restriction of 1.8m, whilst Car Park 6 can accommodate vehicles up to 2.1m.
In the South Terminal, the high sided vehicle area is located after the entrances to the Short Stay car parks, on the left-hand side.
In the North, there is no high-sided vehicle parking in our Short Stay car parks. Instead, we advise you use the Long Stay car park, or park in the South Terminal and take the free shuttle over to the North.
Our car parks are open 24 hours a day, 365 days of the year.
Blue Badge parking bays are located in all car parks at London Gatwick, in both the North and South Terminals.
Visit the relevant car park pages for more information.Please note Blue Badge parking spaces are subject to availability on a first-come-first-served basis.
All of our car parks are fully compliant with the Equality Act 2010. However, if you need an extra helping hand, special assistance phones can be found within our Short Stay car parks, as well as close to the Long Stay shuttle bus stop at the terminal.
More information can be found on our special assistance page.
Please note Blue Badge parking spaces are subject to availability on a first-come-first-served basis.
If you’re a Blue Badge holder and are parking in the Premium Short Stay parking area for less than four hours, you’ll be charged the standard Short Stay rate.
When you’re at the entry barriers, press the ‘Assistance’ button. On your way out, press the intercom again to be let out of the Premium area, then pay the usual Short Stay price at the ticket booth.
If you’re planning to leave your car for more than four hours, the Premium Parking rate will be applied for the whole parking period.
We do not offer any other discounts for Blue Badge holders; however, all car parks contain Blue Badge bays that are well located for easy access to the airport.
Please see our full list of prices .
Our Summer Special parking option is the most cost-effective option for those traveling for five days or more during the summer period.
Explore our range of affordable London Gatwick parking options to find the right parking to suit your travel needs.
If you’re likely to need your Blue Badge whilst travelling, taking it with you isn’t a problem.
Park up as normal and call 0800 678 3353 or use the intercom button on the payment machines, and NCP will validate the Blue Badge use for you
You can request to be resent your email confirmation by logging in to Manage my Booking.
We have now added What Three Words to our parking product pages to help you to easily find the entrance to the car park you have booked at London Gatwick on the day of your arrival.
What Three Words is a free location-mapping tool that has assigned a unique three word tag to every three metre square in the world, including the entrances to each of London Gatwick's car parks. These tags will direct you to the exact location of where to enter our car parks.
You can find the links on each of our car park product pages (Short Stay, Long Stay etc) under the Directions section. Just click through to the What Three Words page to view on a map, and select your preferred navigation provider (Google Maps, Waze etc), or download the free What Three Words app and enter the three word tag to start navigating.
For more info on What Three Words, click here.
Our car parks are all secured with ANPR barrier controlled entry and exit and regularly patrolled by London Gatwick security staff. All of our car parks are also well-lit and Park Mark approved.
Our Long Stay car parks also have perimeter fencing.
A bus transfer to the terminal is included in the price of our Long Stay parking options.
Although we do not provide storage space specifically for motorcycle accessories, there are luggage facilities available inside the terminal that can be used to store helmets at an extra cost.
There are designated bays for motorcycles in our Short Stay car parks.
The cheapest parking option at London Gatwick South and North Terminals depends on the length of your stay. For drop-offs or collections, the Long Stay car park is free for stays under 2 hours and is a 5 - 10 minute bus ride to the South Terminal and 10 - 12 minutes to the North Terminal.
The best way to ensure the cheapest price possible is to book ahead.
London Gatwick car parking prices change daily, similar to the way airlines price their tickets.
We always recommend booking your parking at the time you see a satisfactory price, as there is no guarantee this will be the same the following day.
In addition, prices between terminals may vary, so if you’re looking for a cheaper price and are happy to transfer between terminals, it’s worth checking both options before booking.
You can book parking at London Gatwick up to a year in advance of your travel date. We recommend booking in advance to enjoy the best prices.
The best parking option for you depends on how long you’re going away for, when you’re travelling and whether you prioritise price over distance from the terminal.
If you're unsure, then you can try our handy Help Me Choose tool.
London Gatwick's parking site uses industry standard SSL encryption. This protects your personal information, including credit/debit card details, your name and your address.
No, there are no card fees when booking with a credit or debit card.
Visa, MasterCard and American Express are all acceptable methods of credit and debit payments. PayPal, Apple Pay and Google Pay are also accepted. Unfortunately, we can’t accept Solo, Electron cards, or cheques.
Evening Special parking is only available to pre-book, at a cost of £20. Customers rolling up to the Short Stay car park without a booking will have to pay the standard Short Stay roll-up price.
We have partnered with AccessAble, the UK’s leading accessibility information provider, to create detailed access guides for our car parks. The guides cover information about blue badge parking, how to get assistance and the routes into our terminals.