Accounts

This team raise customer invoices and manage the payment of those invoices. Invoices are raised from our airport, tenant and retail systems and are sent by email to our customers.  

• Our charges are detailed in our conditions of use policy
• Our bank details and payment terms are shown on our invoice. 
• We prefer payments to be made by bank transfer. You can confirm our bank details by calling Credit Control at +44 (0)1293 501408 or via email
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If you would like to discuss your invoice with us, please contact your credit controller. They’re shown on the top of your invoice. 

Our accounts payable team process supplier invoices. They also arrange payment of approved invoices. We prefer each invoice to be emailed as a unique document to accounts payable. You can attach more than one document to each email. 

We aim to pay approved and receipted invoices promptly. We operate a three-way match process and a no-purchase order, no-payment policy.  

All supplier invoices must quote a valid purchase order (PO) number. Where they do not, they will be returned to the supplier so the PO number can be added. Payment of an invoice can only be made where the goods or service has been receipted by the Gatwick requisitioner. 

Please contact your London Gatwick requisitioner for the status of your goods or service receipt. An invoice that has been matched to the PO and goods or service receipt will be paid on the next payment run following the due date. 

If an invoice has not been paid on the payment run following the due date and the London Gatwick requisitioner has confirmed it has been receipted, contact accounts payable to confirm the invoice status.